Decision Centered Design Overview & Background

11/18/98


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Table of Contents

Decision Centered Design Overview & Background

The DCD Problem (and Promising Lessons Learned)

DCD Project Objectives

DCD Background

SSC Technical Tasks – FY98

New Cultural Approach

Status of Command 21 - Decision Centered Design (DCD) Initiative

Status of Command 21 - Decision Centered Design (DCD) Initiative (continued)

Part II: Tactical Decision Making Under Stress (TADMUS) http://www-tadmus.spawar.navy.mil

TADMUS Background

DEFTT Laboratory - TADMUS Configuration

What TADMUS is about:

What TADMUS is NOT About:

Research Through the Years

Current Project Organization

Naturalistic Decision Making

Range of Expertise Critical to Success: TADMUS Project Team

Early DSS Designs (DSS I and II)

Decision Support System - 2

TADMUS DSS Studies

Situation Awareness

Do teams recognize more critical contacts when using DSS?

Do teams take more of the required actions against threat tracks with DSS?

Team Communications

Does the rate of communications change when using DSS?

Content Coding Categories

A Glimpse Into DEFTT Lab Team Communications

How does DSS affect clarifying communications?

DSS Studies - Conclusions

TADMUS Flag Briefings

Direct Flag Support

TADMUS Summary

Response Planner & Manager Project (RPM) Summary

Basis for Threat Assessment Summary

TADMUS to SEA Summary

Part III: Decision Centered Design Lessons Learned. Preliminary Observations of C2F & C3F JOC and BWC and Staff.

CTA Results to Date

CTA Lessons Learned

The Plan From Here ...

Critical Task Analysis (CTA) Observations & Interviews

Needs Identified So Far...

CTA Efforts

CTA Efforts (cont.)

What is the BWC’s job / role / function?

What does the CJTF need / expect from the BWC and his or her staff?

What “job smarts” have you developed to aid you in your duties as BWC?

What key “tipper” information do you notice while performing your duties?

What efforts can you “off-load” to other watch personnel? and What efforts are just too important to let someone else do?

What is difficult about being a BWC?

Where does your most valuable information come from?

If you could change your display to display anything you want, what would it be?

Who do you communicate most with (on-ship or off-ship)? and What information do you exchange with this person?

What distracts you when the workload is high?

What distracts you when the workload is high? (continued)

What is the most difficult aspect of your job, especially with respect to decision-making?

Joint Operations Center (JOC) Workspaces

JOC Designs and Layouts

USS Coronado JOC - after recent re-design (Representative Decision Making Workspace)

USS Mt. Whitney JOC - After Recent Re-Design (Representative Decision Making Workspace)

USS Mt. Whitney JOC Watch Positions (as designed)

USS Mt. Whitney JOC Watch Positions (as observed)

USS Mt. Whitney JOC Console System / Display Usage

DCD Major Project Tasks

Test Facility Is Project’s “Grand Stage” for DCD Process

Test Facility Goals

Miscellaneous Trends of Note… (Or, “What we need to be mindful of…”)

Facilities / Sites Considered for DCD Collaboration or Integration

Criteria Considered to Select Candidate Facilities / Sites

Related/Similar Facilities (Offer redundant and/or complimentary features)

“Enabling” Labs / Facilities (Capable of providing necessary capabilities / links / technologies)

“Enabling” Labs / Facilities (Cont.) (Capable of providing necessary capabilities / links / technologies)

Candidates for Formalized Test Facility “Partnerships”

Part IV: DCD “Virtual Laboratory” - Test Facility Plan

The Concept… Proposed Test Facility Layout

The Reality? Proposed Test Facility Layout

Proposed Test Facility Implementation Time Line

Required Data and Communications Equipment / Feeds

Required Hardware / Software

Part V: Conceptual Display Suite and Its Planned Use

CJTF DSS Conceptual Design Common design features across numerous task-customized workstations (e.g., BWC, Anchor Desks, CJTF, etc.)

CJTF DSS Conceptual Design Common design features across numerous function- and task-customized workstations (e.g., BWC, Anchor Desks, CJTF, etc.)

PPT Slide

DCD Test Facility Proposed T & E and CTA Schedule

Conclusion

Author: Ronald Moore

Email: jmorriso@spawar.navy.mil

Home Page: http://www-tadmus.spawar.navy.mil

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