Open source

• Competitor seeking market advantage

  • Creates a matrix of desired knowledge
  • Copies all web pages, emails from open forums
  • Requests literature and acts as if a buyer
  • Fills in matrix and figures out what is missing
  • Seeks specific missing information
    • Through open elicitation at conferences
    • Through technical correspondence with staff
    • Through marketing people on promise of big sales
    • By looking in the library, patent search, etc.

Notes: