Office of the Comptroller of the Currency

---

Check Fraud: A Guide to Avoiding Losses

Education and Training

Alert and well-trained front line personnel, managers, and operations personnel are essential to effective check fraud prevention programs. Before beginning their positions, new employees should be trained in bank procedures concerning:

• what is acceptable identification,
• opening new accounts,
• cashing checks and accepting deposits,
• detecting counterfeit checks,
• cash-back transactions, and
• backroom operations.

Effective training and education are important in preventing check fraud losses. Suggested training for specific bank positions follows.

Next: Teller Training
Go to: Check Fraud Contents Home Publications List